Category: Collections Performance

dlc The Lending Code

dlc Becomes Associate Subscriber to The Lending Code

Leading collections outsourcing agency, dlc announces it has become an associate subscriber to the Lending Code having successfully completed the Lending Standards Board’s (LSB) application process. The Lending Code sets standards of good practice in relation to loans, credit cards and current account overdrafts and debt collection activities related to these products. The Code contains… Read more »


mydlc wins UX UK award for ‘Best Transactional Experience’

dlc are proud winners of the ‘Best Transactional Experience’ category at the UX Awards for our customer portal ‘mydlc’.  The customer portal even made it as a finalist for a further award in the ‘Best Effect on Business Goals’ category.  Our win evidences the success of mydlc, which provides customers with a stress free transaction… Read more »


dlc Talk Outsourcing and Brand Alignment with CCR Magazine

dlc’s Sales Support Leader, Georgina Smith met representatives from CCR Magazine, a leading magazine for senior consumer and commercial credit professionals, to talk about how outsourcing projects require brand alignment and clearly mapped customer journeys to operate successfully. Creditors are increasingly making use of outsourced services to help them rise to the challenge of ever increasing compliance regimes… Read more »

Collections Performance, Outsourcing

dlc boosts collections performance and drives down costs with Sopra Banking Lending

Tight controls, and the ability to experiment confidently and report results in great detail, have made the debt collection agency more competitive and cost-efficient. Sopra Banking Software, a world leader in banking software, solutions and services, has announced that dlc, one of the largest privately-owned debt collection agencies in the UK, is delivering profitable growth… Read more »

Collections Performance, News

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