Our offices

As a market leader in the debt collection industry we have an excellent record of providing debt recovery services for a number of prestigious companies within the banking, mortgage, healthcare, telecoms, government and motor finance sectors.

We recognise that our people make the difference. Every member of staff within our debt collection agency is valuable to us, which is why we continuously develop quality people through our business. We actively assist, encourage and promote the development of employees through continual investment in training and staff development programs.

A forward thinking foundation for your career

Our modern business park based in Brackley, Northamptonshire reflects our technology led debt collection operations. Our offices provide an enjoyable environment for our staff and a foundation for their progressive career. To enhance the environment, the radio plays throughout the day and all break rooms have internet facilities and plasma televisions.  Our business park consists of two 250 seat call centres plus two service buildings where our support teams are located.

Comprehensive and rigorous training  is provided to all new starters, which is continued throughout the duration of employment. In addition to our excellent working environment we pride ourselves on our low attrition rates, providing staff with a benefits package, which includes:

  • Competitive salary and bonus schemes
  • 30 days annual leave rising with service
  • Contributory pension scheme*
  • Death in service benefit
  • Discount schemes with local businesses and other organisations including healthcare, travel insurance, mobile phones
  • Salary exchange schemes
  • Staff Social Club
  • Free drinks vending
  • Free parking
  • Subsidised café facility

*qualifying period applies

Taking steps to start your career with dlc

The recruitment process at dlc begins with the completion of our application form for the vacancy you are applying for.

Successful applicants will be invited to attend a Recruitment Day hosted by Human Resources and held at our offices accommodating up to 12 attendees. The candidates will be assessed during their attendance, including an introduction presentation to our business, PC and keyboard testing and an interview.

Getting to dlc

Situated just off the A422, dlc’s location in Brackley is easily reached using bus, road or rail links. Banbury (10 miles) Buckingham (10 miles) Bicester (14 miles) Northampton (22 miles) Milton Keynes and Oxford (25 miles).

We have ample on-site parking which wraps right around the site, so there’s never a concern about finding somewhere to park and you can park at the nearest entrance to your desk!

Commuting

Situated just off the A422, dlc’s location in Brackley is easily reached using bus, road or rail links. Banbury (10 miles) Buckingham (10 miles) Bicester (14 miles) Northampton (22 miles) Milton Keynes and Oxford (25 miles).

We have ample on-site parking which wraps right around the site, so there’s never a concern about finding somewhere to park and you can park at the nearest entrance to your desk!

Pay a debt

Visit our online payment gateway where you can pay your debts via debit and credit cards.

Pay a debt

Work with dlc

Get in touch with us to discuss what we can do for you.

Contact us